Ameristar Casino Resort & Spa

1 Ameristar Blvd, St. Charles, MO 63301 US near Exit 229b a on I-70 (~0.5mi)
View Map Reservations: +1-800-760-7718
4.5 Star Property Near Ameristar Casino St. Charles
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Very Good
4.0/5

Based on 3957 guest reviews

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  • Swimming pool
  • Free WiFi
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Breakfast available (surcharge)
  • Fitness facilities
  • Pool cabanas (surcharge)
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06/27/2022 - 06/28/2022
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Ameristar Casino Resort & Spa

Below are the verified reviews from guests that we have booked recently:
"Excellent place to stay!"
Overall Score5.0/ 5
Excellent place to stay!
(Individual traveler, booked 1 room), from US flag
02-Jun-2022 Verified Review, stayed from Mon May 30 to Tue May 31 2022 at a $168.99 average nightly rate.
"Excellent stay!"
Overall Score5.0/ 5
The room was awesome! Felt like I was at home and definitely the best room I've ever stayed in!
(Individual traveler, booked 1 room), from US flag
14-Sep-2021 Verified Review, stayed from Sat Sep 04 to Sun Sep 05 2021 at a $323.99 average nightly rate.
"Not good. .."
Overall Score2.0/ 5
For $240. I expect more than cheap plastic cups and dated rooms. Food was one of the worst ever, tough fat steak, greasy wings and subpar drinks. On top of this, The casino machines were the tightest. My last stay here.
(Individual traveler, booked 1 room), from US flag
17-May-2021 Verified Review, stayed from Mon May 17 to Tue May 18 2021 at a $184.99 average nightly rate.
"Reservations"
Overall Score3.0/ 5
It was difficult to get someone on the phone to make any changes to our group reservation. I called for multiple days and requested a call back from the online portal and finally after a few days I got someone. We were also unable to make any changes with the hotel directly due to the rooms being actually booked via Expedia. This made everything entirely more difficult than it needed to be. Actual hotel was nice.
(Group coordinator, booked 7 rooms), from US flag
22-Mar-2021 Verified Review, stayed from Fri Mar 19 to Sun Mar 21 2021 at a $239.99 average nightly rate.
"Ameristar St. Charles, Mo."
Overall Score5.0/ 5
Great hotel, beautiful room. Indoor and outdoor pools. Sorry I didn't bring my suit. Casino is very nice. Good selection of machines. Food is also great.
(Individual traveler, booked 1 room), from US flag
29-Jan-2021 Verified Review, stayed from Wed Jan 27 to Fri Jan 29 2021 at a $158.49 average nightly rate.
"Room not ready at 9:30 PM day of check in."
Overall Score2.0/ 5
We arrived at the hotel at 9:30 PM and went to the front desk to check in. We were told the room was not ready and that they could not provide an estimate of when it would be ready. They told us they would call us when the room was ready. They did not call us and we went back to the front desk at midnight. There was a different person working at that time and mentioned that she was about to call us (not sure how true that is). She also mentioned that tonight wasn't any different than any other night. This is something I've never experienced at any other hotel. The room was very nice and mostly clean except for a wad of hair in the shower. Would not likely stay here again.
(Individual traveler, booked 1 room), from US flag
06-Mar-2019 Verified Review, stayed from Fri Mar 01 to Sun Mar 03 2019 at a $249.00 average nightly rate.

Summary of Verified Reviews

87
Excellent

Summary of 3,815 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 87/100 based on reviews from all travelers.

Very good casino hotel. Located near shopping areas with easy access to parking. Awesome vibe.

Vibe

89/100
128 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Good casino hotel. Good for business people. Good for traveling with friends.

Location

87/100
129 reviews

Great location with good parking and shopping.

Amenities

72/100
403 reviews

Pleasant surroundings and charming hotel buildings. Beautiful architecture. Smoking area is not nice. Relatively new facilities.

Service

69/100
343 reviews

Decent management and adequately professional staff. Service and bar service are friendly. Poorly rated housekeeping and restaurant service. Recreation staff is nice. Great hotel security. Valet service could be better.

Room

68/100
267 reviews

Average but big rooms with wonderful views, and okay beds. Complaints about cleanliness, maintenance, and TVs. Poor furniture and complaints about bathroom cleanliness. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Cleanliness

57/100
184 reviews

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

Breakfast

25/100
5 reviews

Breakfast can be improved.

Rated 68/100 based on reviews from families.

Nice building. Friendly service.

Service

68/100
20 reviews

Acceptable and friendly service with a great reception.

Value

56/100
6 reviews

Fairly good value for money.

Room

52/100
34 reviews

Big, decent rooms. Inadequately cleaned and maintained rooms and bathrooms.

Cleanliness

47/100
16 reviews

Rooms could be cleaner.

Rated 79/100 based on reviews from all travelers.

Very good casino hotel. Located near shopping areas with easy access to parking. Awesome vibe.

Vibe

89/100
128 reviews

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating.

Location

87/100
129 reviews

Great location with good parking and shopping.

Amenities

72/100
403 reviews

Pleasant surroundings and charming hotel buildings. Beautiful architecture. Smoking area is not nice. Relatively new facilities.

Service

69/100
342 reviews

Decent management and adequately professional staff. Service and bar service are friendly. Poorly rated housekeeping and restaurant service. Recreation staff is nice. Great hotel security. Valet service could be better.

Room

68/100
267 reviews

Average but big rooms with wonderful views, and okay beds. Complaints about cleanliness, maintenance, and TVs. Poor furniture and complaints about bathroom cleanliness. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Cleanliness

57/100
184 reviews

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

Breakfast

25/100
5 reviews

Breakfast can be improved.

Rated 65/100 based on reviews from families.

Nice building. Friendly service.

Service

68/100
20 reviews

Acceptable and friendly service with a great reception.

Value

56/100
6 reviews

Fairly good value for money.

Room

52/100
34 reviews

Big, decent rooms. Inadequately cleaned and maintained rooms and bathrooms.

Cleanliness

47/100
16 reviews

Rooms could be cleaner.

Review Semantics by TrustYou

Property Description

A stay at Ameristar Casino Resort and Spa places you in the heart of St. Charles, steps from Ameristar Casino St. Charles and a 4-minute drive from Family Arena. This 4.5-star hotel is 2.1 mi (3.4 km) from Lindenwood University and 2.5 mi (4.1 km) from Katy Trail.

Grab a bite at Falcon Diner, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7 AM to 1 PM and on weekends from 7 AM to 1 PM for a fee.

Make yourself at home in one of the 400 guestrooms featuring refrigerators and iPod docking stations. 37-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Ameristar Casino St. Charles - 0.1 km / 0.1 mi
Historic Main Street - 0.9 km / 0.6 mi
Lewis & Clark Boathouse and Nature Center - 0.9 km / 0.6 mi
First Missouri State Capitol Historic Site - 1.7 km / 1.1 mi
SSM Health St. Joseph Hospital - 2 km / 1.2 mi
Lindenwood University - 3 km / 1.9 mi
Katy Trail - 3.3 km / 2 mi
Family Arena - 3.4 km / 2.1 mi
Jaycee Park - 4.8 km / 3 mi
Hollywood Casino Amphitheatre - 5.9 km / 3.7 mi
Centene Community Ice Center - 7.6 km / 4.8 mi
Hollywood Casino - 8.2 km / 5.1 mi
Kokomo Joe's Family Fun Center - 9 km / 5.6 mi
Barnes-Jewish St. Peters Hospital - 9.8 km / 6.1 mi
Fresenius Medical Care - 10.1 km / 6.3 mi

The nearest airports are:
St. Louis Lambert Intl. Airport (STL) - 13.6 km / 8.4 mi
St. Louis, MO (SUS-Spirit of St. Louis) - 28.2 km / 17.5 mi

The preferred airport for Ameristar Casino Resort and Spa is St. Louis Lambert Intl. Airport (STL).

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Banquet hall
  • Number of slot machines - 100
  • Nightclub
  • Number of meeting rooms - 1
  • Number of VIP gaming rooms - 2
  • Number of gaming tables - 25
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 2
  • Spa treatment room(s)
  • Designated smoking areas
  • Number of spa tubs - 1
  • Number of poolside bars - 1
  • Braille or raised signage
  • Number of outdoor pools - 1
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Full-service spa
  • Wedding services
  • Total number of rooms - 400
  • Professional property host/manager
  • Accessible bathroom
  • Fireplace in lobby
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Number of restaurants - 7
  • Spa services on site
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Casino
  • Elevator
  • Fitness facilities
  • Conference space
  • Pool cabanas (surcharge)
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

St. Louis-Lambert Airport

Local Shuttle Info: Based on availability for groups only

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Resort fee: USD 10.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Self parking
  • Valet parking
  • Housekeeping

We have included all charges provided to us by the property.

  • Pool access available from 9 AM to 6 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast and lunch.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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