Verified Reviews of Capitol Plaza Hotel Jefferson City
Below are the verified reviews from guests that we have booked recently:
"Very miserable stay."
Overall Score2.0/ 5
Ice machines were not working on all floors could not turn the A/C on in the rooms so the rooms were very hot miserable all night. The shower head was too low. The furniture was in bad shape.
Karen D. (Individual traveler, booked 1 room), from
28-Feb-2023 Verified Review, stayed from Mon Feb 27 to Tue Feb 28 2023 at a $81.99 average nightly rate.
"Very miserable stay."
Overall Score2.0/ 5
Ice machines were not working on all floors could not turn the A/C on in the rooms so the rooms were very hot miserable all night. The shower head was too low. The furniture was in bad shape.
Karen D. (Individual traveler, booked 1 room), from
28-Feb-2023 Verified Review, stayed from Mon Feb 27 to Tue Feb 28 2023 at a $81.99 average nightly rate.
"Wedding and Overnight stay."
Overall Score3.0/ 5
Bathroom needs scrubbing. Rooms hot….need some serious updates.
Linda S. (Individual traveler, booked 1 room), from
03-Jan-2023 Verified Review, stayed from Sat Dec 31 to Sun Jan 01 2023 at a $89.99 average nightly rate.
"Beautiful Building"
Overall Score2.0/ 5
Rooms are very outdated and amenities weren't available. It was a very less than adequate stay. No A/C available and the rooms were hot. Had to sleep with the windows open which lead to a lot of outside noise since the hotel is right by a major road. Pillows were square and almost like throw pillows on a couch. Shower head was so low the water hit my stomach rather than my head and I'm an average height for a male. Toilet seat was loose and almost fell off when my daughter used the restroom. Ceiling had stains. Rooms smelled old musty and many areas smelled of smoke. Drinks at the bar were very over priced and the selection was limited because we were told there weren't any new orders until the new year. Overall it wasn't the greatest but experience.
Todd W. (Individual traveler, booked 1 room), from
03-Jan-2023 Verified Review, stayed from Fri Dec 30 to Sun Jan 01 2023 at a $97.30 average nightly rate.
"Hotel needs Help!"
Overall Score2.0/ 5
The staff (front desk, bar) were attentive, helpful and courteous. However, the hotel was in poor shape and outdated. Some elevators didn’t work, the pool was closed for repairs, there was no air conditioning and multiple bathroom stalls in the public areas were broken. The restaurant also didn’t serve lunch or dinner. Our room was fairly clean but housekeeping never came. We were on the 4th floor and when we opened the window (because there was no air conditioning) there were no screens an absolute safety issue.
Don Y. (Individual traveler, booked 1 room), from
01-Jan-2023 Verified Review, stayed from Fri Dec 30 to Sun Jan 01 2023 at a $80.99 average nightly rate.
"Room was horribly hot, kept window opened all the stay, had to have bath tub fixed(poor drain), too "
Overall Score1.0/ 5
Would not recommed this Hotel. The stuff was excellent but them rooms were horrible.
Gary W. (Individual traveler, booked 1 room), from
01-Jan-2023 Verified Review, stayed from Fri Dec 30 to Sun Jan 01 2023 at a $80.99 average nightly rate.
"Below Expectations"
Overall Score3.0/ 5
We reserved a suite, but when we checked in all the suites were sold out. We attend the Missouri State Convention every summer and we have always had a suite. If this continues then we will stay in a different hotel and recommend that the convention committee choose a different venue.
Carl B. (Individual traveler, booked 1 room), from
02-Aug-2022 Verified Review, stayed from Fri Jul 29 to Sun Jul 31 2022 at a $106.99 average nightly rate.
"Comfortable, friendly, clean."
Overall Score4.0/ 5
Great place to relax! Comfortable, friendly, clean.
Delora S. (Individual traveler, booked 1 room), from
21-Jul-2022 Verified Review, stayed from Tue Jul 19 to Wed Jul 20 2022 at a $97.28 average nightly rate.
"No AC, I left.."
Overall Score1.0/ 5
Terrible experience. Don't stay here.
Skylar K. (Individual traveler, booked 1 room), from
20-Jul-2022 Verified Review, stayed from Sat Jul 16 to Sun Jul 17 2022 at a $83.56 average nightly rate.
"Need to updated furniture and appliances."
Overall Score3.0/ 5
Average
Johnny A. (Individual traveler, booked 1 room), from
23-May-2022 Verified Review, stayed from Fri May 20 to Sat May 21 2022 at a $124.99 average nightly rate.
"Great Hotel"
Overall Score5.0/ 5
Good service; breakfast was very tasty.
Yvetta D. (Individual traveler, booked 1 room), from
22-Feb-2022 Verified Review, stayed from Fri Feb 18 to Sun Feb 20 2022 at a $91.99 average nightly rate.
"Was Okay"
Overall Score3.0/ 5
No electricity from four to 7:30 on Saturday. No restaurant on site of within walking. Otherwise was OK. Rooms nice.
Daniel H. (Individual traveler, booked 1 room), from
25-Oct-2021 Verified Review, stayed from Thu Oct 21 to Sun Oct 24 2021 at a $87.17 average nightly rate.
"Poor service and accomadations."
Overall Score2.0/ 5
Prepaid for our room. They gave it away. Put us in presidential suite. Made us move 30 minutes later. Bar with a bartender who couldn't make drinks. Pillows the size of a throw pillow. Lumpy bed. Lousy service. Other than that. Would never stay there again.
Deanna M. (Individual traveler, booked 1 room), from
21-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $229.99 average nightly rate.
"False Changes"
Overall Score3.0/ 5
Charge more for room than they told me on the phone and charge again for small reasons I never ordered.
Kyle J. (Individual traveler, booked 1 room), from
19-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sun Sep 19 2021 at a $148.65 average nightly rate.
"Needs Updates"
Overall Score3.0/ 5
Has not been updated for at least a decade.
Kell S. (Individual traveler, booked 1 room), from
22-Jul-2021 Verified Review, stayed from Mon Jul 19 to Tue Jul 20 2021 at a $83.99 average nightly rate.
"Not very good at all."
Overall Score3.0/ 5
Had made reservations months ago for a wedding block and we got there and we didn’t have any reserved rooms even though it was taken out of our credit card when we first reserved. People at front desk were kind of rude and not very helpful although we did end up getting rooms but not all together with wedding party. Our room didn’t have stopper for tub so I could take a bath.
Bob P. (Individual traveler, booked 1 room), from
22-Jun-2021 Verified Review, stayed from Fri Jun 18 to Sun Jun 20 2021 at a $117.99 average nightly rate.
"Clean and Comfortable."
Overall Score4.0/ 5
Close to wedding venue.
Troby G. (Group coordinator, booked 2 rooms), from
29-Mar-2021 Verified Review, stayed from Sat Mar 27 to Sun Mar 28 2021 at a $84.99 average nightly rate.
"This hotel is charging more for less amenities."
Overall Score1.0/ 5
Typically you get breakfast with your stay. With Covid this is not available, which we understand. But then they turn around and charge you $10 for Internet service and parking which is absolutely ridiculous! All hotels have Wi Fi and don’t charge you for it! So in a nutshell this hotel is charging more for less..We will not be back.
Jeff K. (Individual traveler, booked 1 room), from
16-Mar-2021 Verified Review, stayed from Sat Mar 13 to Sun Mar 14 2021 at a $87.99 average nightly rate.
"Conferance"
Overall Score1.0/ 5
Our event was canceled and I couldn't get my money back. If I could have just talked to someone I would have asked to use it at another time. No one would answer my call. Left messages and no one has ever called me back.
Charline O. (Individual traveler, booked 1 room), from
24-Mar-2020 Verified Review, stayed from Fri Mar 20 to Sun Mar 22 2020 at a $114.50 average nightly rate.
"Capital Plaza"
Overall Score3.0/ 5
Needs Updated
Russ N. (Individual traveler, booked 1 room), from
08-Mar-2019 Verified Review, stayed from Tue Mar 05 to Wed Mar 06 2019 at a $111.98 average nightly rate.
"A fine hotel."
Overall Score4.0/ 5
This is an upscale hotel with many fine amenities. It is very clean and the staff is friendly and helpful. However, I wish they offered free breakfast.
Cheri G. (Individual traveler, booked 1 room), from
06-Jul-2014 Verified Review, stayed from Fri Jul 04 to Sat Jul 05 2014 at a $98.11 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Capitol Plaza Hotel Jefferson City
- 3.5 of 5Overall
- 3.1 of 5Amenities
- 5.0 of 5Quality
- 4.4 of 5Location
- 3.8 of 5Cleanliness
- 3.6 of 5Comfort
- 3.3 of 5Condition
- 4.0 of 5Neighborhood
- 3.8 of 5Service
- 4.0 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Capitol Plaza Hotel Jefferson City, you'll be centrally located in Jefferson City, a 7-minute walk from Missouri State Capitol and 10 minutes by foot from Miller Performing Arts Center. This hotel is 0.6 mi (1 km) from The Missouri Governor´s Mansion and 1.1 mi (1.8 km) from Lincoln University of Missouri.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Make yourself at home in one of the 200 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Supreme Court of Missouri - 0.4 km / 0.3 mi
Missouri State Capitol - 0.6 km / 0.4 mi
Missouri River - 0.7 km / 0.5 mi
Miller Performing Arts Center - 0.9 km / 0.5 mi
Cole County Historical Society - 0.9 km / 0.6 mi
The Missouri Governor´s Mansion - 1 km / 0.6 mi
Missouri State Penitentiary Museum - 1.8 km / 1.1 mi
Lincoln University of Missouri - 1.9 km / 1.2 mi
Oak Hills Golf Center - 4.3 km / 2.6 mi
Turkey Creek Golf Center - 4.3 km / 2.7 mi
Runge Nature Center - 6 km / 3.8 mi
Natural Connections Wellness Center and Spa - 7.5 km / 4.7 mi
St Marys Health Center - 8.3 km / 5.2 mi
Museum of Missouri Military History - 12.4 km / 7.7 mi
Mark Twain National Forest - 31.7 km / 19.7 mi
The preferred airport for Capitol Plaza Hotel Jefferson City is Columbia, MO (COU-Columbia Regional) - 33.7 km / 21 mi
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jefferson City? This hotel has facilities measuring 22000 square feet (1980 square meters), including conference space. Free self parking is available onsite.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Amenities / Features
Airport & Shuttle Information
Jefferson City Municipal Airport - 2 Miles, Columbia Regional - 16 miles, St. Louis Lambert Field - 120 miles & Kansas City International - 140 miles. Shuttle service through several different venders - taxi/car $150.00/$95.00.
Local Shuttle Info: Checker Cabs provides service from our hotel to locations throughout the city. Price varies.
Breakfast Information
Park Place Restaurant offers a hot breakfast buffet (seasonal) and also can order off menu.Muffins, Tea, Soda, and Coffee can be purchase in the gift shop.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
$25.00 deposit per night per pet. Hotel is pet friendly.
Parking Info
Hotel offers complimentary parking. The hotel has a 4 level parking garage.
Internet / WiFI
Hotel offers complimentary WIFI in the guestrooms and meeting space.
Misc Fees / Policies
- Fee for buffet breakfast: approximately USD 13.50 for adults and USD 13.50 for children
- Pet fee: USD 25 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: USD 20 (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Deposit: USD 25.00 per stay
- Destination fee: USD 10.00 per accommodation, per night
We have included all charges provided to us by the property.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
- Contactless check-out is available.
- Individually-wrapped food options are available for breakfast.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 48 hours
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property confirms they are implementing enhanced cleaning measures
